FAQs


FAQ

FREQUENTLY ASKED QUESTIONS

1. I want to buy this machine, what suggestion can you give?

Please tell me: what material do you process? What’s the size of your material?

2. What’s the delivery cost & time?

Usually 25 working days. Please tell me your sea port name, I check shipping cost. After production, we’ll deliver ASAP.

3. Have you exported to our country?

We have been in this field for many years, we have CE, ISO, FDA certificates, have exported to Germany, Brazil, UAE, Korea, Russia, India, Spain, Australia and many more countries.

4. This is the first time I use this kind of machine, is it easy to operate?

There are English manual or guide video that show how to use machine.

 If there is still have any question, please contact us by e-mail / skype / phone /trademanager online service at any time.

5. If machine have any problem after I receive it, how can I do?

Free parts send to you in machine warranty period if machine have any problem. If the parts less than 0.5KG, we pay the postage.

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